One Trajector. One Mission.

Trajector is where purpose meets progress. We specialize in medical evidence services that become the compass our clients rely on while navigating the intricate terrain of disability benefits. Our calling is clear: to make a real difference, infuse passion, and enhance the quality of life for the disabled community. As part of our global community, you'll join a team of over 1,800 dedicated individuals, each contributing their unique talents to streamline the path to benefits. Urgency propels us, data empowers us, and every step is tailored to ensure those with disabilities access their rightful compensation. Join us in shaping stories of transformation, one life at a time.

Are you passionate about making a real difference in the lives of veterans? Do you thrive in a fast-growing environment where your efforts directly impact the success of the company? If so, we want you to be a vital part of our team as a Testimonial Task Force Specialist!

As a Testimonial Task Force Specialist, you will play a  pivotal role in capturing impactful customer testimonials to further our mission of transforming lives.  You will do this by conducting engaging interviews with current and past clients through various mediums, about the services they have received from our organization. you will collaborate closely with our sales team, customer service department, and legal teams, serving as the face and voice of our company.  You'll champion our company values, drive referrals, while ensuring alignment with our business goals and legal guidelines.  The Testimonial Task Force Specialist also assists with technical troubleshooting for clients participating in testimonial meetings. We're seeking individuals with superior communication skills, a positive and energetic outlook, and a knack for making sound decisions in fast-paced environments. You should excel as a team player, possess strong problem-solving and conflict resolution abilities, and embody our company values. Adaptability, a keen eye for industry trends, and proficiency with interview tools are also essential.

• Competitive compensation ranging from $20.00 per hour - $22.00 per year with total compensation ranging from $51,000 - $56,000.  
• Medical, dental, vision, 401k program, and more.
• Flexible paid time off, including seven (7) federal holidays plus two (2) flex holidays for DEI.
• Joining a rapidly growing organization.

• Conduct engaging interviews with clients via phone, online meetings, or in person.
• Capture impactful customer testimonials that further our mission of transforming lives.
• Encourage our esteemed veteran clients to share their compelling stories about the services they’ve received.
• Coordinate with cross-functional teams and resolve client issues promptly.
• Ensure compliance with legal guidelines during interviews.
• Assist in scheduling testimonial interviews and driving referrals.
• Provide technical support for clients attending testimonial meetings.
• Attend regular training sessions to align with business goals.
• Stay updated on industry trends and interview tools.
  

• High school diploma or equivalent (A.S. in Business preferred).
• 3-5 years of relevant experience in sales, customer service, or similar roles.
• Possess a positive and energetic outlook.
• Superior communication skills, both verbal and written.
• The ability to work as part of a team.
• The ability to make sound decisions in a fast-paced environment.
• Excellent problem-solving and conflict resolution skills.
• Active listening skills and CRM proficiency.
• bility to be adaptive to changes in a fast-paced environment.
• A keen eye for industry trends.
• Proficiency in Microsoft Office suite.
• Proficiency with interview tools.
• Authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
• Minimum internet speed of 25 Download/10 Upload.

Trajector is an EOE/Veterans/Disabled/LGBTQ employer.