One Trajector. One Mission.

Trajector is where purpose meets progress. We specialize in medical evidence services that become the compass our clients rely on while navigating the intricate terrain of disability benefits. Our calling is clear: to make a real difference, infuse passion, and enhance the quality of life for the disabled community. As part of our global community, you'll join a team of over 1,800 dedicated individuals, each contributing their unique talents to streamline the path to benefits. Urgency propels us, data empowers us, and every step is tailored to ensure those with disabilities access their rightful compensation. Join us in shaping stories of transformation, one life at a time.

The Projects Team Specialist will play a primary role in collecting medical evidence and checking to ensure all documents are accurate and complete. The Specialists will interact with Veterans via client facing phone and email as well as internal team member collaborations.

• Compensation starting at $16.92 an hour.
• Medical, dental, vision, 401k program, and more. 
• Paid time off, including seven (7) federal holidays plus two (2) flex holidays for DEI.
• Joining a rapidly growing organization.

• Organizing and analyzing information; cross checking and validating information.
• Entering data, and verifying data for computer processing.
• Knowledge of basic medical terminology and anatomy.
• Preparing medical evidence for case arguments, document editing.
• Verifying forms and documents for accuracy.
• Preparing written documents and drafting documents and correspondence.
• Maintain reference files; organizing and tracking case files.
• Maintain client and document library.
• Locating and communicating Veteran details and interacting with clients.
• Making outbound calls and answering inbound calls.
• Understanding and being HIPAA compliant.

• Authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
• High School Diploma or equivalent.
• Degree Health Services Administration, Health Sciences or Public Health preferred.
• Minimum 1 year of phone-based customer service experience required.
• Equivalent combination of education and experience considered.
• Thorough knowledge of grammar, document creation, APA format techniques and medical terminology.
• Excellent written and verbal communication skills.
• Excellent interpersonal skills, analytical and critical thinking skills.
• Proficient with Microsoft office applications, including Word, Excel and PowerPoint.
• Ability to operate basic office equipment such as computer, printer, copy machine and scanner.
• Detail-oriented, diligent, and flexible.
• Ability to multitask and focus on task completion with little direction or need supervisory follow up.
• Ability to work and maintain patience with diverse individuals of various ethnic backgrounds and professional competencies.
• Ability to work in a fast-paced, performance goal-driven environment.
• Minimum internet speed of 25 Download/10 Upload. 

Trajector is an EOE/Veterans/Disabled/LGBTQ employer.