Trajector is where purpose meets progress. We specialize in medical evidence services that become the compass our clients rely on while navigating the intricate terrain of disability benefits. Our calling is clear: to make a real difference, infuse passion, and enhance the quality of life for the disabled community. As part of our global community, you'll join a team of over 1,800 dedicated individuals, each contributing their unique talents to streamline the path to benefits. Urgency propels us, data empowers us, and every step is tailored to ensure those with disabilities access their rightful compensation. Join us in shaping stories of transformation, one life at a time.

A Document Quality Specialist is an employee who receives and processes documents to be uploaded for Veteran clients. The employee must open mail, scan, convert or prepare the document in PDF format, provide the correct company name, and upload the documents to the ZOHO Database. The DQT Specialist must also keep track and a Backup file for the documents uploaded. 

• Competitive compensation ranging from $15.50 per hour - $18.00 per hour.
• Medical, dental, vision, 401k program, and more. 
• Paid time off, including seven (7) federal holidays plus two (2) flex holidays for DEI.
• Joining a rapidly growing organization.

• Rename documents using the naming conventions. 
• Utilizing software (ZOHO), databases, scripts, and tools (PDF Converters) appropriately. 
• Review documents to ensure they are correct and legible. 
• Label documents with header if needed. 
• Follow up to obtain corrected credentials. 
• Follow up with mail opening and processing. 
• Adhering to all company policies and procedures. 
• Assists in other functions as needed. 

• Authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future. 
• The position is required to report on-site to our Gainesville, FL office.  
• Typical shift is 8:00a-5:00p Monday-Friday but must be amenable to alterante shifts as business needs arise.
• At least 6 months experience required, preferably with experience in a healthcare environment 
• Must be detail-oriented in ensuring accuracy of data.
• Must have excellent verbal and written communication skill. 
• Excellent interpersonal, analytical and critical thinking skills.
• Ability to define problems, collect data, establish facts, and draw valid conclusion. 
• Ability to interpret an extensive variety of instruction.
• Ability to remain calm while working under pressure in a busy environment.
• Ability to work within the timeframe of standard policies and procedures. 
• Ability to maintain confidentiality related to sensitive company and client information.
• Excellent ability to multi-task and prioritize in a busy, fast-growth environment.
• Knowledge of Microsoft suite.
• Excellent written and verbal communication skills.
• Professional or personal experience supporting individuals with disabilities preferred.