Trajector Inc.

Medical Evidence Specialist 1 RN

Location PH-Cabanatuan City
ID 2024-1688
Category
PR - Professional
Position Type
Full-Time
Remote
Yes

Overview

One Team. One Mission.

 

GlobalTek BPO Inc. is an in-house BPO company who helps the underserved and at-risk disabled population in their quest to receive all the disability benefits they medically, legally, and ethically qualify for from both government and private entities. We develop medical evidence that helps our clients navigate the complex disability benefits journey to improve their life trajectory.

 

GlobalTek supports our US clients at Trajector, which was founded in 2014 with a handful of employees. In the last 9 years, the company has grown to over 1,400 employees and we continue to expand rapidly. Our mission is to improve the lives of Veterans by providing expert medical consulting services to optimize their disability benefits. We need passionate, dedicated team members to assist in improving the quality of life for our Veterans.

Job Overview

The remote Medical Evidence Specialist is an RN working directly with Veterans. The Medical Evidence Specialist team member will review medical symptoms and service-connected disabilities reported by the Veteran, develop a strategy plan, and communicate this plan with the Veteran client. The team member will evaluate the symptoms experienced by the Veteran and develop an accurate statement reflecting their level of disability as defined by the 38CFR Schedule of Ratings. They must identify which claims a Veteran medically qualifies for and assess the value or expected rating of each claim during the conversation. They will work closely with designated team members to answer questions about the case and provide clear direction for evidence development.  Peer reviewing cases may be needed in addition to normal caseload. 

About Our Perks, Compensation, & Benefits

  • Php 85,000 total salary package per month plus sign on bonus of Php 80,000
  • National Holidays Paid time off
  • Fixed Weekends Off / Mental Health Leave and Birthday Leave
  • HMO Coverage plus 1 Free Dependent
  • Joining a rapidly growing organization

Responsibilities

  • Reviewing medical records to formulate a strategy as needed
  • Reviewing lay evidence to determine if documentation supports the strategy
  • Reviewing Intake Screener tool to determine strategy
  • Identifying VA disability claims which meet the VA requirements
  • Assessing potential value of claim strategy
  • Entering Claim Strategy in Zoho CRM
  • Responding to emails from Veterans and staff
  • Exercising discretion and independent judgement with respect to matters of significance
  • Complying with and upholding HIPPA guidelines
  • Performing other duties as assigned
  • Serves as a resource for strategy related questions

Qualifications

  • Associate degree in Nursing or combination of education and experience 
  • Current License in Nursing required 
  • Minimum 2 years’ experience in client relations
  • Minimum 1 year phone-based customer service required
  • Advanced knowledge of medical terminology 
  • Proficient in conversational English
  • Thorough knowledge of grammar, document creation, and APA format techniques 
  • Excellent written and verbal communication skills
  • Excellent interpersonal skills, analytical and critical thinking skills
  • Proficient with Microsoft office applications, including Word, Excel and PowerPoint
  • Able to navigate complex tasks with objectives and resolutions
  • Ability to operate basic office equipment such as computer, printer, copy machine and scanner
  • Ability to be detail-oriented, diligent, and flexible
  • Ability to focus on task completion with little direction or need for supervisory follow up
  • Actively embraces and makes use of collaborative problem solving, diverse viewpoints, and unique skillsets.
  • The ability to work from 11pm-8am MNL / 10pm-7am MNL. 

EEO Statement

GlobalTek PH is an equal opportunity employer that is committed to diversity and inclusion in the workplace. 

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